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The transcription picked up another speaker, what do I do?

What to do if your transcription shows additional speakers when there were only two in the room.

Updated over 4 months ago

At the end of an in-person session on Step 3, Oqea Frame will prompt you to identify speakers, so it can attribute the transcription correctly.

Sometimes, the transcription may identify a third or forth speaker. If this happens, when you are prompted to identify the speaker, choose the correct speaker from the dropdown for the comments you can observe.

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