To start with, there are three roles with permission sets in Oqea Frame: Practitioner, Receptionist and Practice Manager.
The Practice Manager will be the first contact invited to set up the account. They are tasked with adding all subsequent users.
When they add a user, they are able to assign a permission set. A single user may have more than one permission set. To assign the right permission, here is a breakdown on what each role can do and see in Oqea Frame.
Practice Manager - Add users, manage subsciption and payments
Receptionist - Add a Practitioner, create and edit patients, send assessments and reminders (email and SMS)
Practitioner - Have Telehealth appointments, record sessions with ambient listening, create, review and export reports.
A practitioner must be assigned to patients to have appointments and access data to support that patient. Read Adding and assigning Practitioners for more.