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Resetting a forgot password

How to change your email or password to sign into your account.

Updated over 4 months ago

If you forget your password, you can reset it on the login page by selecting 'Forgot password'.

You will be sent a six digit code to the email linked to your account to verify it is you before you're able to change your account details.

If you do not receive this code within 1-2 minutes, you can resend it by clicking 'Send new code'.

Keep this window open, and go to your email to copy the verification code you're sent and enter this and click 'Verify code'

There you'll be directed to a screen to change your email. If you don't wish to update your email, click 'Continue' and then enter the new password you want for your account.

After changing your password, you'll be prompted to log in again with your new password.

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